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When the window "Download" will be visualized, click on the button (Apri) Open for installing. Software - First installation latest version of the complete package of first installation for operative systems Windows 2000 s.p.2 or XP s.p.2 (file Rde.zip) Software - Update only latest updating of the single file Rde (file RdeAgg.zip) Additional files - First installation additional files of system and notes on the control panel settings (file FilesSys_XP.zip)   F.A.Q. - Frequently Asked Questions Is it possible to use the Rde/Pfc application without consulting the user guide ? It is certainly possible for the merely operational aspects thanks to an on-line helping guide to be activated for every transaction by double clicking on the map. As far as conceptual aspects are concerned, it is recommended to consult the helping guide. Which are the technical requirements for the use of Rde/Pfc ? For a correct use of the Rde/Pfc systems, the followings technical requirements are to be met: - Computer: Pentium Processor - 64 MB Ram - At least 20 MB Hard Disk - Video VGA colors, resolution 800 x 600 - Ink Jet Printer, Laser or superior - O.S. Windows 2000 and XP Service Pack 2 - O.S. Windows 95 up to Windows 98 How is it possible to solve technical problems by using the Rde/Pfc software ? For a correct use of the Rde/Pfc software you have to verify the control panel settings and the existence of the files as explained in the present document in the zip file Files Aggiuntivi (FilesSys_XP for XP systems and FilesSys_98 for Windows 98 or Windows 95 systems). You particularly have to verify the presence of the file pdf.ocx in the directory: a)      for operative systems Windows 2000 s.p.2 and XP s.p.2 c:\Programs\Adobe\Acrobat 6.0\Reader\Activex\pdf.ocx b)      for operative systems Windows 98 or precedents c:\Programs\Adobe\Acrobat 5.0\Reader\Activex\pdf.ocx